Tuesday, January 24, 2017

Gas Meter Maintenance Project Continues

The Department of Public Utilities’ four year maintenance project to update residential natural gas meters has been ongoing since July 2015 and is scheduled to be completed in July 2019. During this time, subcontractor Vanguard Utility Service, Inc. is updating the Encoder Receiver Transmitters that electronically report natural gas usage for monthly billings.

Vanguard may require access to properties where meters are located inside or behind a locked gate. Doorhangers with contact information will be left to schedule alternative times if customers are not available when technicians arrive.

All natural gas meters will be serviced including those in the city of Richmond, Henrico County, and part of North Chesterfield. For questions concerning this project, call DPU’s Customer Care Center at 646-7000.

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