tag:blogger.com,1999:blog-65691181381629746562024-02-02T08:40:48.804-05:00City of Richmond Department of Public UtilitiesRichmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.comBlogger125125tag:blogger.com,1999:blog-6569118138162974656.post-25054231221725924902022-01-12T15:45:00.002-05:002022-01-12T17:00:03.939-05:00 Please note the City's blog page has been moved to: https://www.rva.gov/public-utilities/newsVisit us there for valuable information, and be sure to bookmark it.Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-44539377351580304352021-02-25T15:05:00.006-05:002022-03-02T12:04:09.025-05:00Assistance With Utility BillsMetroCare Heat ProgramIf approved, you are provided a one-time assistance up to $500 per heating season. To apply, contact CAPUP at 804-788-0050.MetroCare Water Program Applications are accepted year-round to provide financial assistance toward water and wastewater charges. If approved, you could receive up to $500 in assistance once every 12 months. To apply, contact CAPUP at 804-788-0500.Fuel Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-33372612381475046052021-02-25T15:03:00.002-05:002022-03-02T12:05:03.539-05:00Do You Have Flood Insurance?The City of Richmond Department of Public Utilities is joining the statewide effort to inform citizens about flood risks and flood insurance. Flooding is a common and costly natural hazard. Anywhere it rains, it can flood. Just one inch of water in a home can cause up to $25,000 in damages, according to the Federal Emergency Management Agency. One of the most important steps Richmonders can takeRichmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-68767546990513741892020-11-10T08:18:00.001-05:002020-11-10T08:19:37.468-05:00Natural Gas Safety - Leak Recognition and Response Gas leaks can be detected through sight, sound or smell. Leave immediately and call our crews for help. Your safety is our number one priority.YouTube Link: https://youtu.be/JsSi3hzfAGM Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-43965261166840027862020-10-28T14:47:00.002-04:002022-03-02T12:08:45.236-05:00Department of Public Utilities Recognized by National Association of Clean Water Agencies for Continued Operational Excellence The National Association of Clean Water Agencies (NACWA) presented the City of Richmond Department of Public Utilities with a NACWA Peak Performance Award in 2020. This annual award is presented to honorees who have achieved excellence in operational performance and permit compliance. Adam Krantz, chief executive officer of NACWA, congratulated this year’s honorees, noting: “Our public utility Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-62585802560050023792020-10-21T15:16:00.002-04:002020-10-21T15:16:47.305-04:00811 - Call Before You Dig! Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-39168594132675057272020-10-20T10:06:00.001-04:002020-10-20T10:06:36.924-04:00The Gas Pipelines from the Meter to Your House Are Your Responsibility As a safety measure, the Federal Office of Pipeline Safety (Federal Regulation 49 CFR 192.16) requires Richmond Gas Works as a natural gas operator to notify its customers of the need to maintain their underground or buried natural gas piping.Any and all gas piping downstream (on the structure/house side) of the gas meter belongs to the customer, who is responsible for the maintenance and Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-10344604471091454102020-09-29T17:12:00.001-04:002020-09-30T18:41:41.656-04:00Natural Gas Safety Awareness Program - Damage Awareness and PreventionBefore you let a single shovel hit the dirt, if you’re doing any digging at all, watch this short video so you can keep yourself -- and everyone around you -- safe when you dig. Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-48111230402531674362020-09-23T09:31:00.007-04:002020-09-30T18:42:07.025-04:00Natural Gas Safety Awareness Program You can enjoy a warm home, a relaxing hot shower and a meal cooked perfectly with natural gas because we are working 24/7 to keep you safe by monitoring our pipelines every day and every night. Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-16755410708223010552020-09-14T18:24:00.000-04:002020-09-14T18:24:33.038-04:00Natural Gas Safety Awareness Program Richmond Gas Works pipelines
reliably and efficiently deliver natural gas to our customers each day. Through
our natural gas safety awareness program, we ensure our customers are safe and
secure. Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-81375442046548022622020-09-10T13:35:00.000-04:002020-09-10T13:35:50.626-04:00Everything You Need to Know About Natural Gas Safety Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-5201769047539609262020-08-24T11:03:00.002-04:002020-08-24T11:03:49.467-04:00Safety Precautions You Need to Know
Water Heater Precautions
Set your water heater to at least 120 degrees Fahrenheit to ensure that harmful bacteria will not form inside the water heater.
Be aware that water heater temperatures above 120 degrees Fahrenheit can cause scalding, especially to young children and the elderly.
Carbon Monoxide Precautions
Carbon Monoxide (CO) comes from poorly functioning Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-41708524243571040722020-08-19T10:17:00.000-04:002020-08-19T10:17:04.662-04:00Precautions To Take Around Natural Gas MetersPrecautions Around Natural Gas Meters
Do not scratch or damage the protective coating (paint) on the meter and piping.
Do not bury any portion of the meter or its shutoff valve under dirt or mulch.
The owner is responsible for the maintenance of any piping on the house side of the natural gas meter.
Do not hang things or anchor laundry lines or plant supports to the gas meter Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-26202170088913792432020-08-18T10:26:00.001-04:002022-03-02T12:14:59.061-05:00Focusing on sustainability, safety and security with new LED streetlightsIn 2020, the City of Richmond Department of
Public Utilities was converting 7,500 streetlight fixtures to LED
lighting, meeting sustainability, safety and security needs. Streetlights are
an important factor in public safety and quality of life, providing lighting
for both residential and commercial uses. Light-emitting diodes (LEDs) will
replace the present use of standard high pressure sodium Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-42588689391421631092020-08-12T12:09:00.001-04:002022-03-02T12:16:05.975-05:00What You Need to Know About the Natural Gas Pipelines Buried in Your YardAs a safety measure, the Federal Office of Pipeline Safety (Federal Regulation 49 CFR 192.16) requires Richmond Gas Works, as a natural gas operator, to notify its customers of the need to maintain their underground or buried natural gas piping.
Any and all gas piping downstream (on the structure/house side) of the gas meter belongs to the customer, who is responsible for the maintenance and Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-60589103481273851462020-08-09T12:49:00.003-04:002022-03-02T12:16:40.098-05:00Where Are Natural Gas Pipelines Located?Natural gas is drawn from deep inside the earth and fed into pipelines that eventually feed into large transmission pipelines that crisscross the nation. Once the gas arrives in Virginia, Richmond Gas Works distributes it through underground pipelines safely and reliably to its customers. Since these pipelines are underground, line markers are sometimes used when possible to approximate their Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-40091594558486739022020-07-29T20:56:00.002-04:002022-03-02T12:17:36.062-05:00Natural Gas Damage Prevention Awareness - Call 811 Before You DigThe greatest risk to underground pipelines is accidental damage during excavations. To protect our natural gas pipelines and other underground facilities, it is critical that people call 811 prior to ANY excavation related activities on public and private property. The law requires that ALL excavators notify the local one-call Miss Utility system by dialing 811 or 800-552-7001 before digging. Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-34415219524187808042020-07-28T08:56:00.001-04:002020-07-28T08:56:50.829-04:00Natural Gas Leak Recognition and Response -- Top Things You Need to Know
A natural gas leak is usually recognized by smell, sight, or sound.
Smell - Natural gas is colorless and odorless. Before it reaches you, we add a distinctive, pungent odor (rotten eggs smell) so you will recognize it quickly.
Sight - You may see a white cloud, mist, fog, bubbles in standing water, or vegetation that appears to be dead or dying for no apparent reason.
Sound - Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-35125987836166221502020-07-24T11:34:00.002-04:002020-07-24T11:34:42.508-04:00Natural Gas Hazard Awareness and PreventionThe U.S. natural gas transmission and distribution system has the best safety record of any type of transportation system in the country. Natural gas is clean, convenient, and efficient, which makes it the popular energy choice. Like all forms of energy, however, it must be handled properly. Despite an excellent safety record, a gas leak caused by damage to a pipeline may pose a hazard and has Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-86900904673240390932020-07-23T12:12:00.002-04:002020-07-23T12:12:29.949-04:00Natural Gas Pipeline Purpose and ReliabilityRichmond Gas Works operates almost 2,000 miles of natural gas pipelines for residential, commercial and industrial use in Richmond, Henrico County and portions of Chesterfield and Hanover counties. It is likely that everyone lives or works near a natural gas pipeline. These pipelines quietly, reliably and efficiently deliver natural gas throughout the service territory. Natural gas energy is theRichmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-33426980993201516292020-02-07T15:59:00.003-05:002022-03-02T12:23:19.283-05:00Water Treatment Plant Wins Award
The Water Treatment Plant (WTP) was recognized by the American Council of Engineering Companies (ACEC), of Virginia on Feb. 6, 2020 for their Sedimentation Basins Improvements Project. The ACEC presented engineering excellence awards for projects demonstrating exceptional innovation, complexity, achievement and value.
The WTP’s project improved operations, equipment reliability and decreased Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-45793089640548843222019-11-14T13:22:00.000-05:002019-11-14T13:22:24.609-05:00How to Get Help in Richmond, English and Spanish Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-16399840015008782662019-10-10T13:02:00.002-04:002022-03-02T12:26:20.993-05:00City of Richmond and Regional Partners Monitoring River LevelsThe City of Richmond is closely monitoring the river levels, along with our regional partners Chesterfield, Goochland, Hanover, Henrico, and Powhatan counties, as part of the James River Regional Flow Management Plan. The dry weather and lack of significant rainfall in western Virginia in the fall of 2019 could have lead to a call for voluntary water conservation in the metro Richmond area.
The Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-34181467381809773302019-10-09T10:21:00.000-04:002019-10-11T10:26:00.656-04:00Citizens Academy 2019 -- Second Week at the Wastewater Treatment Plant To view as a slideshow, click on the first photo.
After hearing about stormwater management and the flood wall, we're ready to tour!
First stop is where all the garbage that is not sewerage is pulled out of the water...
....by several of these big combing machines
Just a sample of all the things in wastewater that are not biodegradable
We have to take several large containers Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0tag:blogger.com,1999:blog-6569118138162974656.post-29185944860559538552019-10-02T11:43:00.001-04:002019-10-02T11:43:20.772-04:00Citizens Academy 2019 - First Week at the Operations Center
Click on first photo to view as slide show
DPU Director Calvin Farr welcomed the 2019 class
2019 Citizens Academy class
Deputy Director Wayne Lassiter gave the financial overview
Program and Operations Manager Larry Grant explained customer service
Utilities Field Supervisor Rodney Munford explains meter reading process
Program and Operations Manager Mickel Johnson Richmond VA Department of Public Utilitieshttp://www.blogger.com/profile/01137444627760138334noreply@blogger.com0