Friday, March 22, 2019

Fix a Leak 2019

During Fix a Leak Week 2019, our Running Toilet ran around town and was finally stopped on Friday by a customer who recognized it. To fix your running toilets, put a few drops of food coloring in the toilet tank, wait 10 minutes, and if the water in your toilet bowl changes color, it's time to replace the flapper in the tank. There are many helpful videos on YouTube that will show you how to do that yourself, and a tank kit is inexpensive at any home improvement store.

Also, check your faucets for any drips and replace the washers. Don't forget the faucets outside the house!



Thursday, March 14, 2019

What You Need to Know About Cross Bores

First, know what a cross bore is. It is where underground utility lines cross over each other.

The reason you need to know this is sometimes in rare cases a natural gas pipeline might actually be run through a sewer pipe, and if a plumber unknowingly strikes a gas line while cutting through a sewer pipe for a repair, natural gas could enter the sewer system creating a very dangerous situation!

For this reason, it's very important that everyone digging call 811 to have all utility lines clearly marked.

Always assume there is a possibility of crossed lines. If a natural gas pipeline is hit:


  • Leave the premises immediately
  • Instruct others to leave right away and stay away
  • Call 911
DO NOT
  • Operate any electrical appliances in the area
  • Operate any pipeline system equipment
  • Turn on vehicles, appliances or lights
  • Use anything that might create a spark, including a cell phone