Thursday, February 25, 2021

Assistance With Utility Bills



MetroCare Heat Program

If approved, you are provided a one-time assistance up to $500 per heating season. To apply, contact CAPUP at 804-788-0050.

MetroCare Water Program

Applications are accepted year-round to provide financial assistance toward water and wastewater charges. If approved, you could receive up to $500 in assistance once every 12 months. To apply, contact CAPUP at 804-788-0500.

Fuel Assistance and Crisis Assistance

Offers heating financial assistance. To apply, contact the Department of Social Services for Richmond city residents at 804-646-7046, for Henrico County residents at 804-501-4001, or Chesterfield County residents at 804-748-1100.


ENERGYSHARE

Offers heating and cooling assistance for Richmond city residents through CAPUP at 804-788-0050, Henrico County residents through Senior Connections at 804-343-3000, and Chesterfield County residents at 804-748-1100.


MetroCare Water Conservation Program

This program can assist with making your water usage more efficient by replacing showerheads and toilets at no cost to you. If you own your home and reside in the city of Richmond, contact Project Homes for more information and applications at 804-410-1501.

Do You Have Flood Insurance?

The City of Richmond Department of Public Utilities is joining the statewide effort to inform citizens about flood risks and flood insurance.

Flooding is a common and costly natural hazard. Anywhere it rains, it can flood. Just one inch of water in a home can cause up to $25,000 in damages, according to the Federal Emergency Management Agency.

One of the most important steps Richmonders can take to be prepared is to obtain flood insurance. Flood insurance, whether it is through the National Flood Insurance Program (NFIP) or a private carrier, allows individuals, businesses, and communities to quickly and sufficiently recover after a flood. Most homeowners and renters insurance policies do not cover damage caused by floods.

The City of Richmond participates in the NFIP, which means all citizens are eligible for flood insurance, even if they don’t live in a high-risk flood zone.

Flood insurance policies take a minimum of 30 days to go into effect so it is vital to protect assets and purchase coverage well in advance of a disaster, flood event, and the hurricane season. Contact an insurance agent and visit FloodSmart.gov for further details on flood insurance.