Wednesday, October 28, 2020

Department of Public Utilities Recognized by National Association of Clean Water Agencies for Continued Operational Excellence

The National Association of Clean Water Agencies (NACWA) presented the City of Richmond Department of Public Utilities with a NACWA Peak Performance Award in 2020. This annual award is presented to honorees who have achieved excellence in operational performance and permit compliance.

Adam Krantz, chief executive officer of NACWA, congratulated this year’s honorees, noting:

“Our public utility members are the backbone of the communities they serve, providing safe, reliable access to clean water services day-in and day-out. The Peak Performance Award ceremony is our chance to shine a national spotlight on those outstanding clean water utilities that have demonstrated operational excellence with no more than five permit violations in a calendar year, and, for our Gold and Platinum Award winners, zero violations.

"These utilities represent the top performers in the whole country and go above and beyond in their mission to protect public health and the environment. This year has seen unprecedented challenges in the wake of the pandemic, and the Peak Performance Award winners have more than risen to the occasion.”








Tuesday, October 20, 2020

The Gas Pipelines from the Meter to Your House Are Your Responsibility

As a safety measure, the Federal Office of Pipeline Safety (Federal Regulation 49 CFR 192.16) requires Richmond Gas Works as a natural gas operator to notify its customers of the need to maintain their underground or buried natural gas piping.

Any and all gas piping downstream (on the structure/house side) of the gas meter belongs to the customer, who is responsible for the maintenance and operation of this portion of the natural gas line.

Richmond Gas Works does not own this portion of the natural gas line; therefore, we do not routinely maintain or locate these private gas lines. Licensed commercial plumbers and heating contractors may be contacted for assistance in locating, inspecting, repairing, and maintaining these private gas lines. This underground gas piping should be:

• Periodically inspected for leaks

• Periodically inspected for corrosion if the piping is metallic

• Repaired if any unsafe condition is discovered, or the flow of gas should be shut off

Also, please remember that these privately-owned gas lines should be marked by your contractor or plumber before any digging or excavation is done in the area. If the work will be close to the underground gas line, we suggest that the digging is done carefully and by hand. If you have any questions or comments regarding this, please call (804) 646-4646.

Como una medida de seguridad, la Oficina Federal de Seguridad de Tubería (Reg. Fed 49 FCR 192.16) requiere Richmond Gas Works, como operador de gas, notifique a sus clientes la necesidad de examiner o dar mantenimiento a sus tuberías subterráneas o enterradas.

Todas las tuberías de gas que salen del contador (en el lado de la casa o estructura) son propiedad del cliente, quien es responsable del mantenimiento y operación de esta porción de la línea del gas natural.


Richmond Gas Works no es propietario de esta porción de la línea del gas natural; por lo tanto no hace ni mantenimiento periódico ni localización de estas líneas de gas privadas. Para ello pueden contactar plomeros comerciales con licencia y contratistas para calefacción que puedan hacer a localización, la inspección, la reparación o el mantenimiento de estas líneas de gas privadas. Las tuberías subterráneas deben ser rutinariamente:

• Inspeccionadas periódicamente por si hay salideros
• Inspeccionadas periódicamente por si hay corrosión cuando la tubería es metálica
• Reparadas si se descubre cualquier condición peligrosa, o el flujo de gas debe ser cortado.


También, por favor recuerde que estas líneas privadas de gas deben ser marcadas o señalizadas por su contratista o plomero antes de hacer cualquier excavación en el área. Si el trabajo se va a hacer cerca de las tuberías subterráneas, sugerimos que se haga la excavación a mano y con mucho cuidado. Si usted tiene preguntas o comentarios con realción a este AVISO, por favor llámenos al (804) 646-4646.