Wednesday, October 7, 2015

Recycling Event Oct. 17 Includes Pesticides

Document shredding, electronics recycling, pesticides and curbside recycling bin recycling! Saturday, Oct. 17 10 a.m. to 2 p.m. at 1701 Robin Hood Road, across from The Diamond.
Shred up to five boxes of outdated documents. Remove binders, binder clips, staples and paperclips first.
Drop off unwanted electronics, including computers, computer accessories, printers, scanners, copiers, fax machines, VCRs, camcorders, stereos, cameras, telephones. $10 fee for old style TVs.
Drop off pesticides including bug spray, rodent poison, herbicides.
Bring in your old bucket style recycling bins! They can be used in schools. Hose them clean first.

Tuesday, October 6, 2015

2015 Citizens' Academy Class 1 - Operations Center

Learning about customer services

The electronic map that shows the natural gas flow in the region

Visiting the Operations Center supply warehouse

New natural gas meters ready to go

Learning about how supplies are ordered and stocked at the warehouse

Future streetlight poles

The warehouse

Friday, October 2, 2015

Come See Us During Public Natural Gas Week

Oct. 4-10, 2015 is Public Natural Gas Week! Visit the City Hall Lobby between 11 a.m. and 1 p.m. each day during the week to pick up brochures about the benefits of natural gas and pick up an application to request service. Natural gas is the environmentally friendly, reliable and cost efficient energy source for home heating, water heating, cooking, clothes drying, fireplace logs and generators. You can also use it outdoors for grilling, outdoor kitchens, heating your hot tub, swimming pool or natural gas lighting. 

Ninety-eight percent of the natural gas we use is produced in the United States. There are more than 150 years of gas reserves available, plenty to go around, and the increased use of natural gas reduces our imports of oil from the Middle East and other countries. Using natural gas creates jobs for Americans.

Natural gas is less expensive and cleaner burning than heating with oil. Natural gas equipment requires less maintenance than oil equipment and can be used for heating water and cooking. It’s dependable. When you lose your electricity, you still have gas. It does not require on-site storage in a tank or pre-payment. There’s no oil spills to contend with.

Natural gas is less expensive and more efficient than electric heat pumps, too.

Water heaters can account for 14-25 percent of your utility bill. Natural gas provides an ample supply of hot water for bathing, washing clothes and dishes, and fast recovery at the most economical price. A natural gas hot water heater is typically smaller than its electric counterpart, and can provide hot water even during a power outage.

Natural gas provides ease and precision when cooking. The world’s top chefs prefer the outstanding performance and ease of control of natural gas stoves.

Make the switch! Contact Energy Services today and find out what you need to do! Email

Thursday, September 10, 2015

Attend DPU Citizens' Academy!

If you're a City of Richmond resident and always wondered about the inner-workings of your public utilities department, now's your opportunity to see what goes on inside!

DPU Citizens' Academy is four sessions, every Tuesday afternoon in October from 4-6 p.m., and includes tours of various facilities and projects, including the Water Plant near the Carillon, the Wastewater Plant off Maury Street, and the Operations Center at Jefferson Davis and Maury. 

Seating is limited, and those who have not attended in the past will get priority seating.

Call 646-5463 for an application or more information. Applications are due Sept. 29!

What is the Citizens’ Academy?
The City of Richmond Department of Public Utilities (DPU) Citizens’ Academy is a four-week program that
provides Richmond citizens an inside look at the operations of DPU. Participants will be introduced to the fiveutilities DPU operates: natural gas, water, wastewater, stormwater, and electric streetlighting. Tours of various DPU facilities and demonstrations of equipment will be conducted. This program will provide citizens an opportunity to ask questions about the department’s operations.

What is the schedule?
The Citizens’ Academy is a four-week program and will take place on Tuesday evenings from 4-6 p.m.
beginning Oct. 6 and each subsequent Tuesday. Each week, you'll meet at a different location. Selected participants will be provided with more details.

Who can participate?
Individuals wishing to participate in the City of Richmond Department of Public Utilities Citizens’ Academy must be:
  • At least 18 years of age.
  • A resident of the City of Richmond.

Note: Class size will be limited to 20 participants and will be selected on a first-come, first-serve basis. Any
applications exceeding the class capacity will be carried over to the next academy. First-time attendees will be given priority.

Are there any physical requirements?
There are no physical requirements. You will not be asked to do anything you do not want to do or are incapable of doing. However, a majority of the sessions involve walking tours so you may want to factor this in your decision.

Is there a fee?
This is a community service program of the City of Richmond Department of Public Utilities. There is no fee to participate. However, participants are encouraged to commit the time to attend each session.

How do I apply?
For information and/or questions about the City of Richmond Department of Public Utilities Citizens’ Academy contact:
City of Richmond Department of Public Utilities Communications Division
Email Rhonda Johnson or call 804-646-5463

Applications are due Sept. 29!

Tuesday, August 4, 2015

Duck Makes Way for Valerie

Duck Dynasty, the shelter dog who found a temporary home patrolling the Water Plant, has been adopted, and Valerie is now in his place, hoping she is just as lucky and finds her forever home.

Update: Valerie has also been adopted! There's always a new dog at the Water Plant. Call Richmond Animal Care and Control at 646-5573 to find out what the newest well-socialized pooch is at the Water Plant and how to adopt.

Monday, August 3, 2015

Take this Natural Gas Safety Quiz!

1. Which of the following signs may indicate a natural gas leak? 
a. A rotten egg or sulfur odor 
b. A hissing sound 
c. Bubbles appearing in outdoor puddles 
d. All of the above 
e. Don’t know 

2. If you suspect or detect a possible natural gas leak, what should you do? There may be more than one right answer to this one.
a. Leave the area on foot 
b. Call 911 from a safe distance 
c. Avoid turning on/off switches 
d. Call the Department of Public Utilities at 646-7000 
e. Attempt to find the leak 
f. Don’t know 

3. How does natural gas get to your home? 
a. Underground pipelines 
b. Delivered by truck 
c. Don’t know 

4. If you are planning to dig, what do you need to do before you start? 
a. Call the Department of Public Utilities
b. Call 811 
c. Do nothing 
d. Don’t know 

Answers (Scroll over the blank line below and they will appear!)
1) d  2) a-d  3) a 4) b