Monday, September 29, 2014

Customer Photos!

We're getting so many wonderful submissions for the customer photos in Utility Talk. Here's what's coming in for the winter issue:

Albert Ruffin has a natural gas back-up generator. He says he's never without power!

Ben Thomason of Glen Allen is testing the sauce on his natural gas range. A Photoshop composite. Can you guess which elements were added to the original photo for this creative rendering?

Julie Zen is preparing tofu with spicy peanut sauce on her natural gas range.

Kezzie Joyner, 3, shows her appreciation for her natural gas hot water heater.

Wednesday, September 3, 2014

Public Hearing: Multifamily Residential Facilities Load Management Incentive Program

A public hearing was held Wednesday, Sept. 3, 2014, at the Department of Public Utilities' Operations Center on Jefferson Davis Highway to receive public comment on a proposed amendment to the Department's rules and regulations concerning the City of Richmond gas utility's Multifamily Residential Facilities Load Management Incentive Program.

The deadline for written comments was Sept. 10.

The purpose of the incentive program is to promote the more efficient use of the city's gas utility supply and distribution resources and to maintain or decrease the unit cost of natural gas service within the service area. A multifamily residential facility is defined as more than 20 dwelling units having one street address and sharing one foundation footprint.

Owners of eligible existing facilities within the service area can apply for the incentive program to convert existing equipment to gas or to install gas equipment into new construction.

For more information, call 804-646-5250 or visit www.dpu-natgas.com


Wednesday, August 6, 2014

Customer Photos!

Ivory Randolph is ready to cook with natural gas. During the winter, she says her radiator heat keeps her apartment warm for days without adjusting the thermostat.

Calvin and Myra Pugh of Glen Allen enjoy roating bell peppers on their natural gas stove.

Wendy Rivera thinks her natural gas stone is quicker and prettier than an electric stove.

Robert and Pamela Goetz of Glen Allen gave each other a natural gas hot water heater as a Valentine Day present.

Concerned about Lead in Your Drinking Water?

Although the water that flows through your pipes is safe, homes built prior to the mid-1980s may contain lead piping or lead soldering of copper pipes that may lead to small amounts of lead being deposited into the water that comes into your home. 

In accordance with the Environmental Protection Agency’s (EPA) mandate, DPU does residential lead testing every three years. The majority of these samples show lead levels in DPU’s service area well below the minimum levels as dictated by the EPA. 

1. WHAT ARE THE HEALTH EFFECTS OF LEAD? Adults who drink water containing traces of lead, over many years, could develop kidney problems or high blood pressure. The greatest risk of lead exposure is to infants, young children, and pregnant women. 


2. WHAT ARE THE SOURCES OF LEAD? Lead is a common metal found in some household products. For most children, the primary sources of lead exposure are deteriorating lead-based paint, lead-contaminated dust, and lead-contaminated residential soil. 

3. SHOULD I BE CONCERNED ABOUT LEAD IN MY DRINKING WATER? Lead soldering of pipes was banned in 1986. If your home was built prior to 1986, have a licensed plumber or private home inspector inspect the lines, or have your water tested for lead levels. New brass faucets, fittings, and valves, including those advertised as “lead-free,” may contribute lead into drinking water. The law currently allows end-use brass fixtures, such as faucets, with up to 8 percent lead to be labeled as “lead-free.” 

4. WHAT CAN I DO TO REDUCE EXPOSURE TO LEAD IN DRINKING WATER? If you have lead piping or lead soldering of your pipes, flushing tap water is a simple and inexpensive measure you can take to protect your family’s health. It uses less than one or two gallons of water and costs less than 42 cents per month to follow this practice regularly. After your water has been sitting in your home’s pipes for several hours—for instance in the morning, or when you return from work or a trip away from home—you can minimize the potential for lead exposure by flushing your tap for 30 seconds to two minutes before using the water for drinking or cooking. Run the tap until the water becomes noticeably colder to the touch. 

The water that runs from drinking water taps does not have to be wasted. You can use this water for cleaning or for watering plants. You may want to keep a container of drinking water in your refrigerator, so you don’t have to run water every time you need it. Avoid cooking with or drinking water from the hot water tap. Hot water dissolves lead deposits. To heat water for cooking or drinking, draw it from the cold tap and heat it on the stove.

FOR MORE INFORMATION visit the National Sanitation Foundation website at www.nsf.org to learn more about plumbing fixtures that contain lead. For more information on reducing lead exposure around your home and the health effects of lead, visit EPA’s website at www.epa.gov/lead, call the National Lead Information Center at 800-424-LEAD, or contact your health care provider. 


Consumer Confidence Reports on water quality are made available annually to City of Richmond customers by the Department of Public Utilities and contain information on lead and copper levels. Email dpuc@richmondgov.com to receive the latest copy or download it online at www.richmondgov.com/PublicUtilities/WaterQualityReports.aspx.