Tuesday, October 10, 2017

Local Governments Announce Voluntary Water Conservation Measures

Beginning Tuesday, October 10, 2017, the City of Richmond along with Henrico County, Hanover County, Chesterfield County, Goochland County, and Powhatan County are implementing voluntary water conservation measures. In accordance with Richmond’s James River Regional Flow Management Plan, when water levels drop to 1,200 cfs (cubic feet per second) or 3 ½ to 3 ¾ feet in depth at the Westham Gauge, voluntary conservation measures are implemented. Voluntary compliance of area customers will assist water treatment plants in the city of Richmond, Chesterfield County and Henrico County in providing water to all customers in the region while also meeting the James River Regional Flow Management Plan.

During periods of voluntary water conservation, residents in the city of Richmond and surrounding counties are asked to voluntarily restrict water use according to the following lawn watering schedule:

· Monday – No watering

· Tuesday, Thursday and Saturday – odd property addresses may water

· Wednesday, Friday and Sunday – even property addresses may water

Although localities are asking customers to conserve, our ability remains intact to produce and deliver safe drinking water to meet necessary use and emergency requirements of our communities in the region. The region tracks river flow levels on a 14 day rolling average. In order to suspend voluntary water conservation measures, the river flow levels’ 14 day rolling average must remain above 1,200 cfs for 14 days.

Additional conservation tips may be found at vdh.virginia.gov/drinking-water/office-of-drinking-water/water-conservation-tips/


For additional information, specific to localities, contact:

County of Chesterfield Customer Service 804 748-1271

County of Goochland Public Utilities 804 556-5835

County of Hanover Customer Service 804 365-6024

County of Henrico Customer Service 804 501-4275

County of Powhatan Public Works 804 598-5764



City of Richmond DPU Customer Care Center 804 646-4646

DPU Conserve Water

DPU Conserve - Every Drop Counts

Friday, October 6, 2017

Why DPU Cares About Leaf Collection

Last year, the Department of Public Utilities contributed $625,000 to the city’s General Fund for leaf collection. So, why is the Department of Public Utilities concerned about leaf collection? It’s simple, really. When city residents don’t rake and bag their leaves, they have the potential to end up in the sewer system.

Each year, beginning in the fall, the Department of Public Works sweeps and cleans an estimated 22,000 lane miles of streets to keep debris and leaves from clogging the stormwater system. Due to the type of equipment used, only streets with curbs and gutters are routinely swept.

In 2016, 13,521 tons of leaves and debris were collected and accounted for in the annual report the City of Richmond Department of Public Utilities provides to the Department of Environmental Quality.

This is especially important in the Combined Sewer System area of the city, which is the oldest part of the city primarily north of the James River. A Combined Sewer Overflow (CSO) occurs after a heavy rain when there is too much water entering the storm basins and the excess water is released into a stream or river. In Richmond, the major overflow points are found on the banks of the James River and Gillies Creek.

There are 29 CSO outfalls located at various points along the James River and within the city’s CSO area.

Leaves clogging the storm drains would create localized flooding and prevent sewage from draining to the CSO outfalls. The proper bagging and disposal of leaves and regular street cleaning schedules play an important role each fall and winter season in the prevention of flooding during heavy rain events.

This year the Department of Public Works has made it easier for residents to dispose of leaves:

1 – Place leaves in bio-degradable bags by your supercan and DPW will pick up to 10 bags on trash day until they are gone

2 – Place bagged leaves out by the published dates and an unlimited number of bagged leaves will be picked up through the end of the corresponding schedule

3 – Pay $30 for vacuum service. Make the request by calling 646-LEAF.

For more information visit http://www.richmondgov.com/PublicWorks/Leafcollection.aspx, email LeafProgram@Richmondgov.com or call 646-LEAF.

Wednesday, October 4, 2017

Know Where Your Gas Appliances are Located

When a technician comes to your home or apartment to investigate a gas leak or a problem with a natural gas appliance, it saves time and return visits to know where all your natural gas appliances are located.

Is your stove natural gas or electric? If you see blue flames, it's natural gas. Whether water heaters, dryers, or furnaces are natural gas or electric might be harder to tell, but you should know where they are all located, whether in the attic, the basement, a closet, outside, in a utility room of an apartment building.

Also be aware of any other possible natural gas appliances you may have -- generators, gas logs, pool heaters, outdoor grills?

When a service technician is looking, and time is vital, all the help you can provide is important.

Friday, September 29, 2017

E Broad One Eastbound Lane From 10th to 14th

Starting Monday, Oct. 2 at 9 a.m., E. Broad Street will be reduced to one eastbound lane from 10th to 14th streets. No u-turns will be permitted.

VDOT will not have access to the front of their office building.

This closure is due to a large cavitation in the area and may take days-weeks to repair.